Welcome to ELHEDEYA. These Terms and Conditions govern your use of our website and the purchase of products from us. By accessing our website and/or placing an order, you agree to be bound by these Terms and Conditions. Please read them carefully.

1. Acceptance of Terms

By accessing, browsing, or using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, including our Privacy Policy and Refund and Returns Policy, which are incorporated herein by reference. If you do not agree to these terms, please do not use our website.  

2. Use of the Website

  • You may use our website for lawful purposes only.  
  • You agree not to use our website in any way that could damage, disable, overburden, or impair it or interfere with any other party’s use and enjoyment of the website.  
  • You agree not to attempt to gain unauthorized access to any part of our website, accounts, computer systems, or networks connected to our website.  
  • You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password.  

3. Product Information

  • We strive to provide accurate and up-to-date information about our products, including descriptions, images, and prices. However, we do not warrant that the information is error-free, complete, or current.  
  • Colors of products may vary slightly depending on your monitor settings.
  • We reserve the right to modify or discontinue any product at any time without prior notice.

4. Ordering and Payment

  • By placing an order through our website, you are making an offer to purchase the products selected.  
  • All orders are subject to acceptance by us. We may refuse to accept an order for any reason, including but not limited to product unavailability, errors in pricing or product information, or suspicion of fraudulent activity.  
  • Prices are listed in aed and are subject to change without notice.
  • You agree to pay the total amount specified at the time of your order, including the price of the products, applicable taxes, and shipping fees.
  • Payment must be made through the payment methods available on our website. By submitting your payment information, you represent and warrant that you are authorized to use the designated payment method.  

5. Shipping and Delivery  

  • We will ship the products to the shipping address you provide during the order process. Please ensure that the address is accurate and complete.
  • Delivery times are estimates and may vary depending on your location and other factors beyond our control.  
  • Risk of loss and title to the products pass to you upon our delivery to the carrier.

6. Returns and Refunds

Our Refund and Returns Policy, available at Refund and Returns Policy, outlines the conditions and procedures for returning products and receiving refunds. Please refer to that policy for detailed information.

7. Intellectual Property

  • All content on this website, including but not limited to text, images, logos, graphics, videos, and software, is the property of ELHEDEYA or its licensors and is protected by copyright, trademarks, and other intellectual property laws.  
  • You may not reproduce, distribute, modify, display, perform, publish, license, create derivative works from, or sell any content from this website without our prior written consent.  

8. User Content

  • If you submit any content to our website (e.g., reviews, comments), you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.  
  • You represent and warrant that you own or otherwise control all of the rights to the content you submit and that the content is accurate, not misleading, and does not violate these Terms and Conditions or the rights of any third party.  

9. Disclaimer of Warranties

  • Our website and all content, products, and services provided on or through the website are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, and accuracy.  
  • We do not warrant that our website will be uninterrupted, error-free, secure, or free of viruses or other harmful components.  

10. Limitation of Liability

To the fullest extent permitted by applicable law, ELHEDEYA and its affiliates, officers, directors, employees, agents, suppliers, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages (including, without limitation, damages for loss of profits, data, use, goodwill, or other intangible losses) arising out of or relating to your use of our website, your purchase of products from us, or these Terms and Conditions, even if we have been advised of the possibility of such damages. Our total liability to you for any claim arising out of or relating to these Terms and Conditions or your use of our website shall not exceed the total amount you paid to us for the products in the relevant order.  

11. Indemnification

You agree to indemnify, defend, and hold harmless ELHEDEYA and its affiliates, officers, directors, employees, agents, suppliers, and licensors from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your breach of these Terms and Conditions, your use of our website, or your violation of any law or the rights of a third party.  

12. Governing Law and Dispute Resolution

  • These Terms and Conditions shall be governed by and construed in accordance with the laws of [Insert Governing Jurisdiction, e.g., the United Arab Emirates].  
  • Any dispute arising out of or relating to these Terms and Conditions or your use of our website shall be subject to the exclusive jurisdiction of the courts located in Sharjah, UAE].  

13. Changes to These Terms and Conditions

We may update these Terms and Conditions from time to time. Any changes will be posted on this page with an updated date. Your continued use of our website after the posting of changes constitutes your acceptance of the revised Terms and Conditions.  

14. Severability

If any provision of these Terms and Conditions is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be replaced by a valid and enforceable provision that most closely reflects the original intention.  

15. Entire Agreement

These Terms and Conditions, together with our Privacy Policy and Refund and Returns Policy, constitute the entire agreement between you and ELHEDEYA with respect to your use of our website and the purchase of products from us and supersede all prior or contemporaneous communications and proposals, whether oral or written.

16. Contact Us

If you have any questions about these Terms and Conditions, please contact us:  

WhatsApp: +971543345987 Company Name: DERMEED LLC Address: Business Center, Sharjah Publishing City Free Zone, Sharjah, UAE