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INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
Will I receive the same product that I see in the picture?
Yes, all our products are designed to match the images displayed on our website.
Where can I view my sales receipt?
Once your order is placed, you will receive a confirmation email with your receipt.
How can I return an item?
If you wish to return an item, please check our Refund & Returns Policy for eligibility. You can contact our customer support via E-MAIL : hello@elhedeya.com
Will you restock items indicated as “out of stock?”
Yes, we restock popular items regularly. If a product is out of stock, you can subscribe for updates or contact us to check availability.
Where can I ship my order?
We currently ship across the United Arab Emirates and selected international destinations. Shipping costs and delivery times vary based on location.
INFORMATION ABOUT US
